At Ganetelzohor, we strive to ensure customer satisfaction. If you are not entirely satisfied with your purchase, we offer a refund within days of the purchase date. Please review the following terms and conditions:

  1. Eligibility: To be eligible for a refund, the item must be unused and in the same condition as you received it. It must also be in the original packaging.
  2. Proof of Purchase: You must provide proof of purchase, such as a receipt or order confirmation, to initiate the refund process.
  3. Refund Process: To request a refund, please contact our customer support team with your order details. Refunds will be issued to the original method of payment within days.
  4. Non-refundable Items: Certain items are not eligible for refunds
  5. Shipping Costs: Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
  6. Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately for assistance. We will replace the item or issue a refund, depending on the circumstances.
  7. Policy Changes: We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website.